Don't oversell what you can offer. It's amazing how perfectly reasonable custome... | Hacker News

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		bane on Oct 17, 2013 \| parent \| context \| favorite \| on: How to Avoid Problem Clients Don't oversell what you can offer. It's amazing how perfectly reasonable customers become "problem clients" when you can't deliver what they bought.

senegoid on Oct 17, 2013 [–]

Indeed. I'm currently working for a company that won a major contract based on products we hadn't built but thought we could if the client asked. Add senior management who have their focus on another product and this makes for an unhappy client and an unhappy place to work.

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