No one at Apple or Microsoft seems to care to serve the users. We are at an interesting point in the history of computers.

This failure mode of capitalism should've been easy to anticipate: owners of capital eventually become the customers.

Capitalism is great for technology development. But stable markets don't generate the returns VCs and public company shareholders demand.

I predict a return to simple commerce: pay money for a good or service without third parties. It doesn't need to grow or generate returns.