In summary: Patty McCord helped create the company culture in Netflix not ever holding on to people, if your position becomes slightly redundant or your performance falters for a bit, you're out. She apparently called herself "the queen of the good goodbyes". She says that she does not like the word "fired", that people are just "moving on" and that this is good for everyone involved. At one point in the interview, she gleefully recounts admonishing an employee she let go for crying about about it.
The twist being that she herself was eventually fired as well. The interview does not go very deep into this because "she doesn't like to talk about it", and just says that leaving Netflix was "terrible, painful and sad".
it's funney yeah. lack of empathy is correlated in psych studies with increase in power over others. people with less power need to be more empahtetic / in tune with other's feelings in order to get their needs met. makes sense. can realted from my childhood! :) haha
