Those are all very valid points you raise. I’ve also faced the recoverability problem when something goes awry. I’ve also noticed their ISP line has difficulty being reachable via API when they lose internet connectivity, even if you are local to the network.
That said, is there anything better? Mikrotik, while more configurable, is so much worse and feels straight out of the 90s design-wise.
Beyond those options I’m not aware of anything remotely better.
The design is old fashioned but it really doesn't matter. Imagine if they decided to revamp their UI as a mobile friendly monstrosity with large and padded components everywhere. It would likely be terrible. The compact look they have right now makes it possible to display a lot of information in a small area.
That said, is there anything better? Mikrotik, while more configurable, is so much worse and feels straight out of the 90s design-wise.
Beyond those options I’m not aware of anything remotely better.