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Let's say for argument's sake it does go to the guest. What does $1,000 whenever Airbnb decides to credit your account, help you when you're stranded. I can only assume Airbnb pockets the fee because nowhere in their documentation do they state the guest receives the money, otherwise they would outright state it.


Before digressing, can you just first acknowledge that when I ask "do you know this or are you guessing", the answer is you're guessing?


I mean, it’s a pretty educated guess. The $100 penalty that’s already levied doesn’t go to shafted renters, so why would this larger fee?


Rereading their statement, these are platform fees, of course they go to Airbnb. Not guessing, just reading between the lines.

https://www.airbnb.co.uk/help/article/990/host-cancellation-...

It's plain as day, the fees are charged to the host, and thus Airbnb takes the fees.


Getting $1000 to put towards paying for alternative accommodations would be very helpful?




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