And the increased penalty will be applied to the screwed renter as credits toward another AirBNB or will that be available as a reimbursement for having to make alternative (and likely expensive) last-minute arrangements? If there's not messaging that this penalty will go to the cancelled renter then I still don't see a reason to trust AirBNB.
Ah this tired argument. "No one forced you to use this service, even though it's relatively close to a monopoly and sometimes there are literally no other options.. but in any case, because you 'chose' to use the service they can just do whatever you want and you have no recourse to complain or think it's wrong!"
If you want to go some places off-season Airbnb and friends are the main option; the only hotel in town closes for the winter at many towns in national parks, etc.
Still doesn’t “force” you to use Airbnb of course. And I wonder if people negotiating outside of Airbnb will begin to happen.
You've never vacationed somewhere that isn't a city? There are loads of worthy vacation spots in the US where there are either no convenient hotels, or they are very limited and fully booked months in advance. Usually because the visitors are highly seasonal and there's no reason to visit aside from that seasonal attraction.
If you take this absurd position to it's logical conclusion, nobody forced you to travel in the first place. Therefore, you can't complain about anything related to travel, ever.
This is in fact an implication of GP having criteria of willingness to do business with the company. If forced into the arrangement, one would lack the luxury.
In general yes, but a customer hostile attitude is also a pretty garbage way to approach business. Nobody grows a business with that attitude. It’s a lousy excuse for a problem that is not that hard to fix.
