Boston is not much better. I have been trying to get hold of someone to move a bureaucratic process forwards, that only this department can do, for 8 weeks now. Letters, emails, voicemails, nothing can get someone to reply or call me back. Absurd.
My least favorite Mass. business experience this year was the complete fuckup with the Dept of Unemployment Assistance solvency fund. My DUA tax rate went from 2.5% to 7.5%. Frigging legislature and state government had no clue that this was coming, and left small businesses like mine swinging in the wind.
Mine is city, section 8 housing. Trying to do a paperwork thing for my tenant and we did everything required on the deadlines but no one has ever contacted us and the new website they created is stuck on “Step 3” of 6 of the process. Not really sure what will happen when the deadline passes, hopefully they will be ok. Just nutty.
