I couldn’t stop crying-laughing at what you described.
Unfortunately at many firms, Product is supposed to be the interface to customers and engineers are supposed to interface with product. This model only works if the product person is smart and humble enough to understand when to involve engineers. Often their incentives are against it as they want the credit for “landing” a big account without the helps of others, especially engineers who often report to a different org.
Unfortunately at many firms, Product is supposed to be the interface to customers and engineers are supposed to interface with product. This model only works if the product person is smart and humble enough to understand when to involve engineers. Often their incentives are against it as they want the credit for “landing” a big account without the helps of others, especially engineers who often report to a different org.