Great question. There are a few ways we could handle it, but in principle we want to see how the problem happens before solving it. A confirmation process is a great idea but adds friction, and as we roll out we don't want to discourage usage. Basically, we want to see what happens so we don't optimize or problem-solve too early.
I personally would be quite worried about it being used for prank calls. At the click of a couple buttons anyone can create a very awkward conversation between AT&T and a random stranger (or a friend).
my thoughts exactly. pre-mature optimization is the root of all evil. When I first heard of this idea I ran through a list of ways to abuse it and make you guys go bankrupt :), but I've found there are far fewer crooks out there than there are honest people.
I love how you solved a problem for me without me having to jump through hoops.
True to the spirit of a hacker. This just screams of awesome execution, it's very refreshing to see in these days of startups.
