Still does. I grew up near Oak Brook, IL, which used to have the corporate hq of McDonalds, and still has Hamburger University.
I believe every franchisee is required to attend Hamburger U. There are a number of corporate-owned stores in the area where the a lot of the staff is white-collar professionals in training. Those stores are always amazing.
In general stores in the Chicagoland region are way better than stores elsewhere, and I think part of this is due to the fact that corporate sends managers around for training here. I didn't understand the "mcflurry machine is broken" meme until I took a road trip. I had a number of horrible experiences, including a 20 minute wait for a mcflurry that ended up having more ice cream on the outside of the cup than the inside.
I believe every franchisee is required to attend Hamburger U. There are a number of corporate-owned stores in the area where the a lot of the staff is white-collar professionals in training. Those stores are always amazing.
In general stores in the Chicagoland region are way better than stores elsewhere, and I think part of this is due to the fact that corporate sends managers around for training here. I didn't understand the "mcflurry machine is broken" meme until I took a road trip. I had a number of horrible experiences, including a 20 minute wait for a mcflurry that ended up having more ice cream on the outside of the cup than the inside.