What really changed my mind was the MLOC delphi application I maintain as part of my dayjob. People don't think "oh wow I wish this was a ctrl-v instead of shift-ins and what am I ever gonna do if this file dialog looks kinda weird and unfamiliar? and oh no, the context menu in this grid is actually a window with a handle and not the default menu that was originally intended by the win32 api gods? Give me cancer or give me death"
No, they just busily work X hours and go home. They only care about getting their job done and if that means getting used to the interface they do so. We actually have users who've been around for about 20 years and you should see how fast they can enter some of the stuff.
Well, sure, employers are free to waste their employees' time and make their lives complicated in all sorts of ways; that's what the paycheck is for. So what? It's still a crappy way to design apps, and I'm not going to respect it just because people successfully get away with it.
No, they just busily work X hours and go home. They only care about getting their job done and if that means getting used to the interface they do so. We actually have users who've been around for about 20 years and you should see how fast they can enter some of the stuff.