Okay - I don't work for Twitter, I only care about twitter inasmuch as they're a big data source for my company. So I don't speak for Twitter.
That being said, this event is a whole event focused around Twitter developers, and this was seriously just a 9 minute talk by the CEO about a general vision of Twitter, with a 60 second part of it about the "we screwed up" piece. I don't think it's an appropriate situation for a self-flagellation and introspection.
Since then they've gone through and talked about new APIs, new toolkits, new data sources, all for developers.
I get that they still want to control their platform and that is objectionable to some folks, but it's hard to argue that they're not doing anything with developers.
If I want to drive my car on a highway and the state department says "really sorry there's so many potholes, we were confused about how we communicated to how you should drive on them", I'm still sitting here wondering whether I should continue to drive on that road for my business or not. Now if they said "we screwed up, we're sorry. going forward we have a 5 point plan to help make sure you can drive on that road" I would feel much better about continuing to use that road for my business.
The analogy is beyond tortured at this point, but I would say the way I see this is that the state department laid down a highway, and said, "Have at it!", and people built all kinds of different cars - kit cars, motorcycles, high performance vehicles.
Then, a few years later, the state department says, "Oh shit, nevermind", and pulls everyone's car registration except for the state department manufactured cars. Chaos reigns. People are angry.
A couple of years later, there's a lot of hard feelings, but the state department has changed their tune a little bit. You still have to use the state department cars for your personal vehicles, but you can mod them a little bit, or you can attach trailers to them, or you can pay extra to drive bigger cars, or a lot more to drive 18 wheelers. They make money from these things, and commit to those options with contracts and guidance about what is allowed and what isn't allowed.
At that point the state department says, "Geez, we're real sorry that we didn't think about what we were doing before". They've already demonstrated that they walked back on their earlier policy, and they have set clear guidelines and boundaries about what they do and don't allow.
I realize you still might be mad if you don't want to drive your government-issued car on the road, and you're entitled to that feeling, but what more do you expect the state department to do in terms of apologizing?
That being said, this event is a whole event focused around Twitter developers, and this was seriously just a 9 minute talk by the CEO about a general vision of Twitter, with a 60 second part of it about the "we screwed up" piece. I don't think it's an appropriate situation for a self-flagellation and introspection.
Since then they've gone through and talked about new APIs, new toolkits, new data sources, all for developers.
I get that they still want to control their platform and that is objectionable to some folks, but it's hard to argue that they're not doing anything with developers.